Professional private investigations for individuals and businesses
Uncover the Truth with KAL
Professional private investigations for individuals and businesses
About KAL Investigations
Our Mission
At KAL Investigations, our mission is to provide top-quality private investigation services to our clients. We strive to ensure our clients receive the best possible outcome for their case.
Contact Us
By phone or email
Phone: (602)-806-6923
Email: keith.lamb@kal-ops.com
KAL Investigations
Peoria, Arizona, United States
Hours
Today | By Appointment |
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Privacy Policy
At KAL Investigations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, process, and protect your personal information, as well as your rights regarding access to or correction of that information. By using our services, you agree to the practices described in this policy.
1. Types of Personal Information Collected and Processed
We collect and process personal information from our clients and others involved in investigations. This may include:
- Personal Identification Information: Name, address, phone number, email address, date of birth, and government-issued identification numbers (e.g., Social Security number, driver’s license number).
- Case-Related Information: Details related to the case being investigated, including documents, photos, and any relevant communication.
- Financial Information: Payment details related to the services we provide (such as billing address and payment method).
- Sensitive Data: If applicable, we may also collect sensitive information relevant to an investigation, such as background checks, criminal history, or other data specific to the investigation.
2. How Personal Information is Collected and Stored
We collect personal information in the following ways:
- Directly from clients: Through intake forms, contracts, phone calls, emails, or meetings.
- Third-party sources: From public records, databases, or other legitimate sources that assist in investigations.
- Online: Via our website (e.g., contact forms or services offered online) and through cookies used to improve your experience.
Your personal information is stored securely in our electronic systems, including protected databases and encrypted servers. Only authorized personnel have access to this information to ensure confidentiality.
3. Purposes for Using and Sharing Personal Information
We use your personal information for the following purposes:
- Case Management: To carry out investigations and manage cases effectively.
- Communication: To communicate with you regarding the progress of an investigation, payment details, or other relevant information.
- Billing and Payment: To process payments for services rendered and manage client accounts.
- Legal Compliance: To comply with any legal requirements, including subpoena or court orders, or when required to do so by law.
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- With trusted third-party service providers (such as payment processors or IT service providers) who assist us in providing services. These third parties are bound by confidentiality agreements and are not permitted to use your information for purposes beyond the services they provide.
- With law enforcement or regulatory authorities if required by law or in response to a legal request.
4. Protection of Personal Information
We take the security of your personal information seriously and implement reasonable physical, technical, and administrative measures to protect it from unauthorized access, loss, misuse, alteration, or disclosure. These measures include:
- Encryption: Data is encrypted during transmission and while stored.
- Access Control: We limit access to your information to authorized personnel only.
- Regular Audits: We conduct regular security audits to ensure our systems are secure.
- Secure Storage: Physical and digital files are stored securely to prevent unauthorized access.
5. Access to and Correction of Personal Information
You have the right to request access to the personal information we hold about you, as well as the right to request corrections to that information if it is inaccurate or incomplete.
To request access to or correction of your personal information:
- Contact Us: Please email us at keith.lamb@kal-ops.com or call 602-806-6923.
- Verification: We may require proof of identity to process your request to ensure that personal information is only shared with the rightful individual.
We will respond to your request within a reasonable timeframe, typically within 30 days.
6. SMS Terms and Conditions
- SMS for Consent Communication
We will not share your phone number with anyone for marketing purposes. - Types of SMS Communications
If you agree to receive text messages from KAL Investigations, you may get messages about case updates, appointment reminders, billing information, or other relevant communications regarding the services provided. Standard messaging rates may apply. - Potential Fees for SMS Messaging
Your phone carrier may charge you for each message sent or received. These charges can vary depending on your carrier and whether the message is sent within the country or internationally. - How to Opt-In
You can agree to receive SMS messages from KAL Investigations during a call made through our website (KAL-ops.com). During the call, you’ll be asked: "Do you agree to receive texts from KAL Investigations? Message frequency may vary. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://kal-ops.com/#6ec802ab-be20-435f-afef-1de1087983e2." Your consent will not be shared with third parties for marketing. We will not send you any texts without your permission. - How to Opt-Out
You can stop receiving texts from KAL Investigations by replying STOP to any SMS message. Once you opt-out, you won’t get any more messages. If you want to start receiving texts again, reply START.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures
- Message frequency may change.
- Message and data rates may apply.
- To stop texts, reply STOP.
- For help, reply HELP or visit our website at KAL-ops.com.
- See our privacy policy at https://kal-ops.com/#6ec802ab-be20-435f-afef-1de1087983e2.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update our Privacy Policy, we will post the revised policy on our website with the new effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:
- Email: keith.lamb@kal-ops.com
- Phone: 602-806-6923
KAL Investigations is committed to safeguarding your privacy and ensuring that your personal information is treated securely and responsibly.
Terms & Conditions
Terms and Conditions
Effective Date: 2/12/25
Welcome to KAL Investigations ("we", "us", "our"). By accessing or using our website www.KAL-ops.com ("Site") and the services we offer, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Site or services.
1. Services Provided
KAL Investigations provides private investigation services ("Services") to individuals, businesses, and organizations. These services may include but are not limited to background checks, surveillance, fraud investigations, missing persons, and other investigative services. The availability of Services may vary based on location and jurisdiction.
2. Eligibility
By using our Site, you confirm that you are at least 18 years old and have the legal capacity to enter into an agreement. You agree to provide accurate, current, and complete information when using our Site or requesting Services.
3. Use of the Site
You agree to use this Site for lawful purposes only. You may not use the Site in any way that violates applicable local, state, or federal laws or regulations, or in any manner that could damage, disable, overburden, or impair the functionality of the Site.
4. Intellectual Property
All content on the Site, including but not limited to text, images, logos, graphics, and software, is the property of KAL Investigations and is protected by copyright and other intellectual property laws. You may not copy, distribute, modify, or use any of our content without prior written permission.
5. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our Site and Services.
6. Confidentiality
We take confidentiality seriously. Any personal or sensitive information shared during the course of your relationship with us will be kept confidential to the fullest extent possible, except where disclosure is required by law or necessary to perform the requested services.
7. Limitations of Liability
To the fullest extent permitted by law, KAL Investigations will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Site or Services, including but not limited to any damages for loss of profits, loss of data, or other intangible losses.
8. Indemnification
You agree to indemnify, defend, and hold harmless KAL Investigations, its officers, directors, employees, agents, and affiliates from any and all claims, liabilities, losses, damages, and expenses (including reasonable attorneys' fees) arising out of your use of the Site or Services, your violation of these Terms, or your violation of any third-party rights.
9. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by KAL Investigations. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites or services. You acknowledge and agree that KAL Investigations shall not be held liable for any loss or damage caused by your use of third-party sites.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. By continuing to use our Site after changes are made, you accept and agree to the updated Terms.
11. Governing Law
These Terms will be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles.
12. Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or in connection with these Terms, you agree to first attempt to resolve the matter through informal negotiations. If a resolution cannot be reached, the dispute shall be resolved through binding arbitration in Arizona, and the parties shall bear their own costs.
13. Termination
We reserve the right to suspend or terminate your access to the Site and Services at our sole discretion, without notice, for any conduct that we believe violates these Terms or is harmful to the interests of KAL Investigations or other users of the Site.
14. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
KAL Investigations
Email & Phone
keith.lamb@kal-ops.com
602-806-6923
Terms and Conditions
By accessing or using this website, you agree to comply with and be bound by our Terms and Conditions and Privacy Policy. If you do not agree to these terms, please do not use this website.
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